Privacy Policy
 

Effective Date: April 2007

1. Introduction

Comstock Hills Homeowners Association ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (address, phone number, email)
  • Property ownership details
  • Payment information for HOA dues and fees (processed through Stripe and PayPal)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide HOA services and communications
  • Process payments and maintain financial records through our payment processors Stripe and PayPal
  • Respond to inquiries and requests
  • Send important community updates and notices
  • Maintain property records and compliance
  • Improve our website and services
  • Comply with legal obligations under California law

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Payment Processing: With Stripe and PayPal for secure payment processing
  • Service Providers: With vendors and contractors who assist with HOA operations
  • Legal Requirements: When required by law, court order, or government request
  • Property Transfers: With prospective buyers during property sales (as permitted by California law)
  • Emergency Situations: To protect health, safety, or property
  • Board Members: For legitimate HOA governance purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe's and PayPal's PCI-compliant systems. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Under California law, you have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Opt-out of non-essential communications
  • Request deletion of your information (subject to legal and contractual obligations)

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites, including Stripe's and PayPal's payment processing pages. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Comstock Hills Homeowners Association
Email: info@comstockhills.com
Address: 1429 Comstock Avenue, Los Angeles, CA 90024

This Privacy Policy was last updated on April 2007.